Grants Pass, Oregon
Data-Driven Analyst Delivering Actionable Insight Across SaaS, AI, and
Digital Marketing.
I translate campaign, customer, and operational data into measurable
outcomes through clear analytics, strategic experimentation, and
cross-functional execution.
Professional Summary
Noah Patterson is an analytics-focused professional with a strong
track record of transforming complex data into practical business
decisions. His experience spans customer success operations,
performance marketing analytics, and AI workflow evaluation, where he
consistently improves engagement, efficiency, and return on
investment.
Experience
PonoAI
Senior Customer Success Manager / Analytics-Focused Operations
July 2023 - Present
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Built and maintained Power BI dashboards to monitor customer
health, operational metrics, and portfolio performance.
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Analyzed customer usage trends across an approximately $4M ARR
portfolio to inform retention and growth strategies.
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Improved customer engagement by roughly 30% through data-guided
success planning and targeted workflow optimization.
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Partnered with product and engineering teams to align customer
needs with roadmap priorities and product enhancements.
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Evaluated adoption patterns across AI and automation workflows to
identify friction points and drive stronger utilization.
Dstat LLC
Performance / Marketing Analyst
August 2019 - June 2023
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Managed analysis for 10-20 active campaigns simultaneously,
supporting optimization across multiple channels and audiences.
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Drove an average campaign ROI of 120-150% through performance
monitoring, rapid iteration, and data-backed allocation decisions.
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Executed daily A/B testing to improve conversion performance,
messaging relevance, and budget efficiency.
-
Conducted market and product research using analytics platforms
and Google Trends to uncover demand signals and timing windows.
-
Synthesized campaign, conversion, and trend data into clear
recommendations for strategic planning and execution.
Core Skills
Power BI
KPI Tracking
Trend Analysis
ROI Analysis
A/B Testing
Conversion Analysis
Customer Insights
Workflow Analysis
Campaign Analytics
Market Research
Google Analytics
Google Ads
Meta Ads Manager
Taboola
Outbrain
Revcontent
Databricks
Google Trends
Certifications
Databricks Generative AI Fundamentals
Issued March 2026
Education
Orange Lutheran High School
Completed 2006